Fix Vista ‘COM Surrogate Has Stopped Working’ Error by Divx Codec And Nero
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How to fix com surrogate problem for Windows Vista caused by Divx Codec and Nero? There are a number of reason for the ‘COM Surrogate Has Stopped Working’ error in Windows Vista, one of the main causes are Nero and Divx compatibility with Windows Vista. Possible solution is:
- Upgrade to the latest Nero or Divx
- Uninstall Nero and Divx
- Update to the latest Video Codec, try Vista Codec Package
- Disable thumbnails preview in Windows (My Computers –> Tools –> Folder Options –> Check ‘Always show icons, never thumbnails’ checkbox)
- Update the ffdshow codec, Vista comes with the older codec
Final Solution – Disable Data Execution Prevention on dllhost

Right click My Computers –> Properties –> Advanced –> Settings

Select the ‘Data Execution Prevention’ tab, check the radio button as shown in the screenshot above, click on ‘add’

Find ‘dllhost.exe’ file. Go to C:\Windows\System32\dllhost.exe, then hit ‘ok’
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joker38
October 6th, 2009if you have vista 64 bit it will not allow you to to add dllhost exe. to data execution prevention. just uninstal quick time end of storie.
Steve
November 16th, 2009I uninstalled DIVX Plus Directshow Filters and the problem went away for me.