Which is the best remote desktop software for troubleshooting Apple Mac OS X, Microsoft Windows 7 and XP? Every copy of Windows starting from XP has a remote desktop feature build into it, the only problem is the lack of features such as the inability to communicate with other operating system. TeamViewer on the other hand was voted five stars by Cnet and four and a half star by users, TeamViewer is the best remote desktop software in the market, it comes in 4 different flavors, with a free and paid version. Like all freeware, the free edition comes with limited functions such as technical support, slower connections and a pop up screen reminding you to purchase a full version.
TeamViewer is an excellent screen-sharing and file-transfer app that can be used to facilitate business collaborations as well as helping distraught relatives diagnose and cure computer problems, it gives users precisely the tools they need to share screens securely, send files with a minimum of hassle, control access rights, and even flip which user has control.
Windows Remote Desktop comes with the basic stuff, if you need something more powerful, TeamViewer is it. Here are some of the features in TeamViewer not found in Windows Remote Desktop:
- Better troubleshooting behind firewalls and routers
- VoIP (Audio) and Video
- Multi-Platform Support for Windows / Apple Mac OS X
What I like about TeamViewer Corporate edition is the ability to make 15 numbers of concurrent sessions from one workstation. This enables the technician the ability to diagnosis and troubleshoot 15 computers at the same time, saving precious time, not to mention TeamViewer is able to communicate with a Mac, this is a very useful feature in universities where there is a mixture of Operating System.
TeamViewer is a simple and fast solution for remote control, desktop sharing and file transfer that works behind any firewall and NAT proxy. To connect to another computer just run TeamViewer on both machines without the need of an installation procedure. With the first start automatic partner IDs are generated on both computers.
Next Part: The Best Windows 7 Remote Desktop Software For Tech Support
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