Fix Vista ‘COM Surrogate Has Stopped Working’ Error by Divx Codec And Nero

September 22, 2009 · Filed Under How To and Online Tutorials · 2 Comments 
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Fix 'COM Surrogate Has Stopped Working' Error in Windows Vista

How to fix com surrogate problem for Windows Vista caused by Divx Codec and Nero? There are a number of reason for the ‘COM Surrogate Has Stopped Working’ error in Windows Vista, one of the main causes are Nero and Divx compatibility with Windows Vista. Possible solution is:

  • Upgrade to the latest Nero or Divx
  • Uninstall Nero and Divx
  • Update to the latest Video Codec, try Vista Codec Package
  • Disable thumbnails preview in Windows (My Computers –> Tools –> Folder Options –> Check ‘Always show icons, never thumbnails’ checkbox)
  • Update the ffdshow codec, Vista comes with the older codec

Final Solution – Disable Data Execution Prevention on dllhost

Fix 'COM Surrogate Has Stopped Working' Error in Windows Vista
Right click My Computers –> Properties –> Advanced –> Settings

Fix 'COM Surrogate Has Stopped Working' Error in Windows Vista
Select the ‘Data Execution Prevention’ tab, check the radio button as shown in the screenshot above, click on ‘add’

Fix 'COM Surrogate Has Stopped Working' Error in Windows Vista
Find ‘dllhost.exe’ file. Go to C:\Windows\System32\dllhost.exe, then hit ‘ok’

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