Jeffrey Preston “Jeff” Bezos [ Wikipedia ] is an American technology entrepreneur and investor. He has played a role in the growth of e-commerce as the founder and CEO of Amazon.com, an online merchant of books and later of a wide variety of products and services, most recently video streaming. Amazon.com became the largest retailer on the World Wide Web and a model for Internet sales.
As of January 2016, Bezos’ personal wealth is estimated to be US$59.2 billion, due in part to a recent spike in Amazon’s stock price, ranking him 4th on the Forbes list of billionaires. If you need the right attitude, here are 20 amazing quotes by Jeff Bezos on innovation, success, e-commerce and more. Jeff is the only entrepreneur that looks at the long term health of his company, he doesn’t care about revenue and always re-invest his earnings back into growing Amazon.
If you do build a great experience, customer tell each other about that. Word of mouth is powerful.
I think frugality drives innovation just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
There are two kinds of companies. Those that work to try to charge more and those that work to charge less. We will be the second.
What’s dangerous is not to evolve.
I believe you have to be willing to be misunderstood if you’re going to innovate.
A brand fro a company is like a reputation for a person. You earn reputation by trying to do hard things well.
If you don’t understand the details of your business you are going to fail.
There’ll always be serendipity involved in discovery.
Life’s too short to hang out with people who aren’t resourceful.
My view is there’s no bad time to innovate.
The key thing about a book is that you lose yourself in the author’s world.
If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
If you only do thing where you know the answer in advance, your company goes away.
The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That’s approaching evil.
What consumerism really is, at its worst is getting people to buy things that don’t actually improve their lives.
The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
The common question that gets asked in business is, ‘why?’ That’s a good question, but an equally valid question is, ‘why not?’
What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
Amazon’s Jeff Bezos Looks To The Future
Amazon is the world’s largest online retailer, serving 225M customers worldwide. What’s next for the company that prides itself on disrupting tradition? Charlie Rose interviews Amazon CEO and founder Jeff Bezos.