Solution for Hang / Freeze Nokia Lumia Microsoft Windows Phone 10

Updated: August 11, 2018 / Home » Smartphone and Tablets » Apps and OS » Microsoft Windows Phone

How to Hard Reset the Nokia Lumia 520, 710, 800, 920, 1020, 1520 and etc if it becomes unresponsive and frozen? The method is very simple, here are 3 methods for Microsoft Windows Phone 8 if your phone won’t turn on.

Related Article 2019 ➤ 7 Tips on Increasing Nokia Lumia Windows Phone 8 Battery Life

reset freeze unresponsive nokia lumia windows

Method 1 (Reboot Windows Phone 8)

  • Step 1 – Press and Hold the “Volume Down” button and “Power” button at the same time.
  • Step 2 – Phone will vibrate. Let go of the button once it vibrate. Done!

Method 2 (Reboot and erase Windows Phone 8)

  • Step 1 – Hold down “Volume Down” button, “Power” button and the “Camera” button at the same time.
  • Step 2 – Phone will vibrate. When it vibrates, release the “Power” button, but continue to hold the “Volume Down” button and “Camera” button.
  • Step 3 – Phone will vibrates again, now let go all the buttons.
Read Also  How to Hard Reset Nokia Lumia 520, 800, 920, 1020 and 1520

Method 3 (Factory Restore)

  • Step 1 – Hold down the “Power” button.
  • Step 2 – When it vibrates, let go of the “Power” button and begin to hold the “Volume Down” button until the exclamation point shows up on the screen.
  • Step 3 – Then press the “Volume up” button, “Volume down” button, “Power” button, “Volume down” button in succession. It should vibrate, erase the data and return the phone to an out-of-box state.

How to switch your Nokia Lumia 520, 710, 800, 920, 1020, 1520 and etc ‘off’ and ‘on’ after it freezes

6 comments on “Solution for Hang / Freeze Nokia Lumia Microsoft Windows Phone 10

  1. Gravatar
    Affandi mohammad noh [ Reply ]

    Problem with my lumia 520 windows 10 build 10586 solved. No more freezing. After a hard reset without the restoration l have uninstalled ALL the Nokia Applications from the system which conflicting with the Microsoft application for the same task such as access point and audio. I hope this will help other lumians

    • Gravatar
      Ngan Tengyuen [ Reply ]

      Glad to know yours is a software issue. Mine, I send it back to Nokia and took them a month to replace the motherboard. Kind of sad to know that their flagship 1020 had so many issues.

  2. Gravatar
    Emran Hosen [ Reply ]

    I am using microsoft Mobile within 2years.But in this time I have no found any missed call, Dial Call & received on the screen at this mobile. Please help me to found or show at the mobile.
    Emran Hosen

  3. Gravatar

    My nokia lumia1520 and 925 often get hung and resolve automatically, sometimes they behave auto until I press the power button. So I feel more disgusted with this handset what will I do?

  4. Gravatar
    Kavita [ Reply ]

    Hello. Tried your step 3 on windows phone and now it’s just showing blue windows logo. Can u please help?

    • Gravatar
      Ngan Tengyuen [ Reply ]

      Microsoft have decided to stop supporting Windows Mobile, if it is broken, it will be broken forever. Perhaps it is time to move to Android or iOS.

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